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M1 Mac Mini cannot see scanner portion of multifunction printer

I can add my Brother MFC-J5910DW multifunction printer in Printers & Scanners on my M1 Mac Mini, which can then print without issue, but the scanning portion of it is not visible.


On my Intel MacBook Pro running Catalina it continues to work just fine in both print and scan modes.


I've tried repeatedly removing and reinstalling the driver, rebooting the Mac Mini, and even "resetting the printing system". None of this allows me to use the scanner or have the Scan button turn up in Printers and Scanners for this device.


Any advice oh wise ones at Apple?


Thanks,

Paul

Mac mini, macOS 11.2

Posted on Mar 23, 2021 7:21 PM

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M1 Mac Mini cannot see scanner portion of multifunction printer

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