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My NEW Macbook Air M1 is randomly shutting down (3 times a day).

Does anybody have same problem? Does anybody knows the solution?


Thanks


Jirka 🤟

Posted on Mar 25, 2021 5:22 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 25, 2021 6:30 AM

Hi,

Try to run Apple Diagnostics if it reports hardware issue.

Use Apple Diagnostics to test your Mac - Apple Support

If it doesn't help, you'd better contact Apple Support or make Genius Bar reservation if your local retail Apple Store is open or find local opened Apple Authorized Service Provider to be examined your MacBook Air.

Contact Apple for support and service - Apple Support

https://www.apple.com/retail/geniusbar/

Apple - Find Locations - Location Selector


1 reply
Question marked as Top-ranking reply

Mar 25, 2021 6:30 AM in response to jiri193

Hi,

Try to run Apple Diagnostics if it reports hardware issue.

Use Apple Diagnostics to test your Mac - Apple Support

If it doesn't help, you'd better contact Apple Support or make Genius Bar reservation if your local retail Apple Store is open or find local opened Apple Authorized Service Provider to be examined your MacBook Air.

Contact Apple for support and service - Apple Support

https://www.apple.com/retail/geniusbar/

Apple - Find Locations - Location Selector


My NEW Macbook Air M1 is randomly shutting down (3 times a day).

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