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Can’t open Numbers Document after update

Late last night I had a an email from a customer concerning a project. I went to open the Numbers document and was faced with an update notice. I ok’d the update thinking it was a good thing.

After the update I couldn’t, still can’t, open certain documents, some just recently created on my iPad. I looked on iCloud and Google Drive and the same thing.

What gives? A new version should open older files to be saved again. Right?

I already have problems enough with using/learning Numbers I don’t need this to. Especially when it involves customer data.

iPad Pro, iPadOS 14

Posted on Mar 25, 2021 6:42 AM

Top-ranking reply

Jeff_W.

Community Specialist

Posted on Mar 26, 2021 8:58 AM

Hello there.

Thank you for your post in Apple Support Communities. We understand concern with not being able to open certain files on your iPad after a recent update.

Was the update for your iPadOS or the Numbers app?

If it was for the iPadOS, did you also check for an update in the App Store app?

Are all the files you can't open the same file type?

What specific error message do you get when trying to open the files?

Restart your iPad

Best regards.

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Can’t open Numbers Document after update

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