You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

factory reset gone wrong

I tried to factory reset my Macbook, but when I went to reinstall MacOS, it said there wasn’t enough storage to install it. I went back to storage and saw the majority of it was taken up by “other volumes.” How can I delete the other volumes and reinstall MacOS?

MacBook

Posted on Mar 29, 2021 7:23 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 29, 2021 10:13 PM

If you wish to “factory reset” your Mac, you need to actually erase the drive.


These instructions should have removed all of the Volumes in the container: https://support.apple.com/en-us/HT208496


If you did that, use disk Utility to remove Macintosh HD - Data, or boot into Internet Recovery and erase the entire device. You may have to “Show All Devices” from the View popup menu to select the drive device and not just one of the Volumes.

1 reply
Question marked as Top-ranking reply

Mar 29, 2021 10:13 PM in response to rmw1772

If you wish to “factory reset” your Mac, you need to actually erase the drive.


These instructions should have removed all of the Volumes in the container: https://support.apple.com/en-us/HT208496


If you did that, use disk Utility to remove Macintosh HD - Data, or boot into Internet Recovery and erase the entire device. You may have to “Show All Devices” from the View popup menu to select the drive device and not just one of the Volumes.

factory reset gone wrong

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.