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How to cancel a subscription

Hello there,

I hope this email finds you well.

I just wanted to ask is there anyway you could refund my money as a few minutes ago I didn’t even know I had agreed to pay R609.00 for a subscription app. It had said there is a 7 day free trial snd put my finger print in my phone because I had thought it was only going to take my money after 7 days, in which I would have cancelled my subscription before that, but instead it took the money straight away, I did not want to pay so much for the subscription.

The app is called picsart and my Apple ID is ****

Please could you get back to me

Kindest regards

Serena

[Personal Information Edited by Moderator]

Posted on Mar 30, 2021 8:14 AM

Top-ranking reply

Niel

Level 10

732,479 points

Posted on Mar 30, 2021 8:17 AM

Click here, follow the instructions, and use this link to ask the iTunes Store staff for a refund.

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How to cancel a subscription

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