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access to email on my ipad air

I am unable to access my email on either my iPhone six or my iPad air. The iPhone six gives me a message saying that the password for the IMAP is incorrect. On my iPad the error message says that there is no password provided for AOL. I do have Internet access on both devices. The Apple software on both devices is current. I do have access to my email on AOL on my personal computer. I created a new email password for AOL. This new password works fine on my personal computer but obviously does not work in my iOS devices. This problem started about 24 hours ago. Prior to that time I had not changed my email passwords in quite some time. What should I do?

iPad 2, iOS 9

Posted on Mar 30, 2021 5:02 PM

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Question marked as Top-ranking reply

Posted on Mar 30, 2021 5:05 PM

In common with many other Mail providers, AOL now use App Specific Passwords to access IMAP or POP3 mailboxes.


The Mail App on each of your devices, such as your iPad, requires a unique password to be generated from within the AOL account. This App Specific password intentionally differs from your AOL account password - and can only be used to access your AOL mail.


More information about AOL’s App Specific Passwords can be found here:

https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in?guccounter=1

1 reply
Question marked as Top-ranking reply

Mar 30, 2021 5:05 PM in response to donpotter

In common with many other Mail providers, AOL now use App Specific Passwords to access IMAP or POP3 mailboxes.


The Mail App on each of your devices, such as your iPad, requires a unique password to be generated from within the AOL account. This App Specific password intentionally differs from your AOL account password - and can only be used to access your AOL mail.


More information about AOL’s App Specific Passwords can be found here:

https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in?guccounter=1

access to email on my ipad air

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