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Can't download Apps from the App Store

Hi i am unable to download apps

i try to put in my info for billing but it doesnt work


[Re-Titled by Moderator]

Posted on Mar 30, 2021 7:11 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 30, 2021 7:38 PM

Unfortunately you have not provided sufficient information for us to propose a specific solution. Describing what happens when you try, and the exact wording of any error messages, would greatly aid us in helping you. In the meantime see these documents if you think they apply:


Click on this link "If you can’t download or update apps on your iPhone or other Apple device" --> https://support.apple.com/HT207165

If the first 5 don't help, use the 6th.


If instead you see a message that says "Your account has been disabled in the App Store and iTunes" click on this --> https://support.apple.com/HT208856


Resolve issues between iTunes and third-party security software - https://support.apple.com/HT201413 - You can’t connect to iTunes Store to buy or download content.


"If you can't connect to the App Store, iTunes Store, or Apple Books" click here --> https://support.apple.com/HT201400

- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."

1 reply
Question marked as Top-ranking reply

Mar 30, 2021 7:38 PM in response to santy96

Unfortunately you have not provided sufficient information for us to propose a specific solution. Describing what happens when you try, and the exact wording of any error messages, would greatly aid us in helping you. In the meantime see these documents if you think they apply:


Click on this link "If you can’t download or update apps on your iPhone or other Apple device" --> https://support.apple.com/HT207165

If the first 5 don't help, use the 6th.


If instead you see a message that says "Your account has been disabled in the App Store and iTunes" click on this --> https://support.apple.com/HT208856


Resolve issues between iTunes and third-party security software - https://support.apple.com/HT201413 - You can’t connect to iTunes Store to buy or download content.


"If you can't connect to the App Store, iTunes Store, or Apple Books" click here --> https://support.apple.com/HT201400

- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."

Can't download Apps from the App Store

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