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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
What’s going on? I can’t update any of my apps or download because I have to enter my password or Apple ID but whenever I enter it it’s incorrect. I’m already logged in to my Apple ID.
iPhone 12, iOS 14
Check your purchases history to see if any apps/purchases weren’t made by the current ID.
Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Restore - If you see an error when you update or restore your iPhone, iPad, or iPod
Backup - Restore your device from an iCloud or iTunes backup.
Check your purchases history to see if any apps/purchases weren’t made by the current ID.
Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Restore - If you see an error when you update or restore your iPhone, iPad, or iPod
Backup - Restore your device from an iCloud or iTunes backup.
I can download apps but not update them.
I can’t update or install apps when I’m already signed in with my Apple ID.
