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Lost and found IPad

Hello,

I am a Hotel Manager and found a iPad. I turned into our lost and found department and they kept it for 1 year before giving back to me since no guest called to claim it. Is there a way I can keep this iPad and get the lock activation off the iPad so that I can use it.

iPad Air 2 Wi-Fi

Posted on Apr 6, 2021 9:52 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 7, 2021 4:14 AM

Unfortunately for you, the iPad is useless to you.


Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.


You would best advised to return the device to Apple - where it will be responsibly recycled.


2 replies
Question marked as Top-ranking reply

Apr 7, 2021 4:14 AM in response to DonRozay

Unfortunately for you, the iPad is useless to you.


Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.


You would best advised to return the device to Apple - where it will be responsibly recycled.


Apr 6, 2021 11:23 PM in response to DonRozay

the activation lock is not really on

the ipad it's a theft protection measure on apples servers


it needs to be removed

How to remove Activation Lock - Apple Support


if you don't know the appleID

Recover Your Apple ID - Apple


if that does not help you then you

need the assistance of apple

Additional Support - Activation Lock (apple.com) and or

Get Support (apple.com) , Genius Bar Reservation and Apple Support Options - Apple

Lost and found IPad

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