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When I go to the App Store and try to download something it says “Your account has been disabled in the App Store and ITunes.” How do I fix that?

iPhone XR, iOS 14

Posted on Apr 7, 2021 12:02 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 7, 2021 12:25 PM

Mariah_Moore Said:

"When I go to the App Store and try to download something it says 'Your account has been disabled in the App Store and ITunes.' How do I fix that?"

-------


You are Locked Out:

If you are locked out, then contact Apple Support, to get back in.


Visit this Link: If your Apple ID is locked or disabled - Apple Support


Why Accounts Become Disabled:

When your iTunes Account has been disabled, and that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions


So...

To Re-Enable it:

As you might suspect, no one here would know the reason for this occurrence, of course. So, contact Apple Support. They’ll know why this occurred and will run you right through the fix.

Contact Apple Support:

Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

1 reply
Question marked as Top-ranking reply

Apr 7, 2021 12:25 PM in response to Mariah_Moore

Mariah_Moore Said:

"When I go to the App Store and try to download something it says 'Your account has been disabled in the App Store and ITunes.' How do I fix that?"

-------


You are Locked Out:

If you are locked out, then contact Apple Support, to get back in.


Visit this Link: If your Apple ID is locked or disabled - Apple Support


Why Accounts Become Disabled:

When your iTunes Account has been disabled, and that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions


So...

To Re-Enable it:

As you might suspect, no one here would know the reason for this occurrence, of course. So, contact Apple Support. They’ll know why this occurred and will run you right through the fix.

Contact Apple Support:

Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

When I go to the App Store and try to download something it says “Your account has been disabled in the App Store and ITunes.” How do I fix that?

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