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Change Password for App Store for multiple devices

I have 3 iphones and for some reason the app store is under my daughters information. I need to update apps and I cant reset the password as it goes to her device that is lost.


Posted on Apr 7, 2021 3:11 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 7, 2021 9:24 PM

Read the article 'Two-factor authentication for Apple ID' (click here --> https://support.apple.com/HT204915 ) thoroughly. Various sections contain information that is key to you being able to set up and use a different telephone to get a verification code you can use. Failing that you can ask for account recovery.


"If your iPhone is your only trusted device and it is missing or damaged, you will be unable to receive verification codes required to access your account."


Read the sections about:

- Trusted phone numbers

- Manage your account > Keep your trusted numbers up to date and add a phone number.

- What if I can't access a trusted device or didn't receive a verification code?

And if necessary:

- If I can't sign in, how do I regain access to my account?


Sign into your account at https://appleid.apple.com/ and add your new number, then sign out of iCloud and back in again on your devices.


Get a verification code and sign in with two-factor authentication - https://support.apple.com/HT204974


Recover your Apple ID when you can’t reset your password - "If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period." - https://support.apple.com/HT204921

1 reply
Question marked as Top-ranking reply

Apr 7, 2021 9:24 PM in response to TamToes

Read the article 'Two-factor authentication for Apple ID' (click here --> https://support.apple.com/HT204915 ) thoroughly. Various sections contain information that is key to you being able to set up and use a different telephone to get a verification code you can use. Failing that you can ask for account recovery.


"If your iPhone is your only trusted device and it is missing or damaged, you will be unable to receive verification codes required to access your account."


Read the sections about:

- Trusted phone numbers

- Manage your account > Keep your trusted numbers up to date and add a phone number.

- What if I can't access a trusted device or didn't receive a verification code?

And if necessary:

- If I can't sign in, how do I regain access to my account?


Sign into your account at https://appleid.apple.com/ and add your new number, then sign out of iCloud and back in again on your devices.


Get a verification code and sign in with two-factor authentication - https://support.apple.com/HT204974


Recover your Apple ID when you can’t reset your password - "If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period." - https://support.apple.com/HT204921

Change Password for App Store for multiple devices

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