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Your purchase could not be completed

please help how to fix im trying to purchase something from a game

iPhone 11 Pro, iOS 14

Posted on Apr 10, 2021 11:23 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 11, 2021 9:49 PM

Various forms of this old and somewhat unspecific message ultimately lead you to: https://support.apple.com/billing


The most logical selection is then "Can't complete a purchase?" which brings you to this document --> 'If your payment method is declined in the App Store or iTunes Store'

Click here --> https://support.apple.com/HT203005


If nothing in that document provides resolution then Contact iTunes Support at: https://support.apple.com/choose-country-region/media-services

1 reply
Question marked as Top-ranking reply

Apr 11, 2021 9:49 PM in response to aesthetic48

Various forms of this old and somewhat unspecific message ultimately lead you to: https://support.apple.com/billing


The most logical selection is then "Can't complete a purchase?" which brings you to this document --> 'If your payment method is declined in the App Store or iTunes Store'

Click here --> https://support.apple.com/HT203005


If nothing in that document provides resolution then Contact iTunes Support at: https://support.apple.com/choose-country-region/media-services

Your purchase could not be completed

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