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User profile for user: anyname456
anyname456 Author
User level: Level 1
11 points

Zoom ppt Video - "WindowServer” Process slowing machine down HARD

MacOs Big Sur 11.2.3

MacBook Pro (Retina, 15-inch, Mid 2015)

2,8 GHz Quad-Core Intel Core i7

16 GB 1600 MHz DDR3


Hi, I am using my mac for work. When giving zoom ppt presentations and showing a video within that presentation, my computer slows down HARD and in the activity monitor a see a process called “WindowServer” that takes up 40 to 60 % of my ram. What is this process, how can I stop it from triggering, I’d appreciate any help a lot! Thanks


Etrecheck is here


My Etrecheck


I made that while no other tasks (just chrome) were going on though. I don't know if I am supposed to run it while I recreate the problem? I could do that, too


Posted on Apr 11, 2021 7:26 AM

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User profile for user: Halliday
Halliday
User level: Level 4
2,677 points

Posted on Apr 12, 2021 7:47 PM

Welcome, Haghiris, to Apple Support Communities!


The «process called “WindowServer”» is a normal macOS process that takes care of the windowing Graphical User Interface (GUI) of your system: it will involve a fair amount of processing when you are doing a lot of GUI processing. It will take memory to keep track of its work, in behalf of your running Applications.


As for your Random Access Memory (RAM), this is used as needed for the active processes on your system: it should usually run at 100% used (including file cache). If not, you have wasted your money on buying more RAM than you need. (Your system has 16 GB, which should be just fine, in most cases.)


As HWTech has pointed out, the worst thing you are running is CleanMyMac.


In addition, you are running quite a few system/kernel extensions.


While your are running macOS Big Sur 11.2.3 (20D91), yet you have a fair amount of older software, that predate Big Sur: these are highly likely to be incompatible with this major Operating System (OS) upgrade.


Such should be checked for compatibility with Big Sur, using the check your applications for compatibility resource, or by contacting the manufacturers.

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User profile for user: Halliday
Halliday
User level: Level 4
2,677 points

Apr 12, 2021 7:47 PM in response to anyname456

Welcome, Haghiris, to Apple Support Communities!


The «process called “WindowServer”» is a normal macOS process that takes care of the windowing Graphical User Interface (GUI) of your system: it will involve a fair amount of processing when you are doing a lot of GUI processing. It will take memory to keep track of its work, in behalf of your running Applications.


As for your Random Access Memory (RAM), this is used as needed for the active processes on your system: it should usually run at 100% used (including file cache). If not, you have wasted your money on buying more RAM than you need. (Your system has 16 GB, which should be just fine, in most cases.)


As HWTech has pointed out, the worst thing you are running is CleanMyMac.


In addition, you are running quite a few system/kernel extensions.


While your are running macOS Big Sur 11.2.3 (20D91), yet you have a fair amount of older software, that predate Big Sur: these are highly likely to be incompatible with this major Operating System (OS) upgrade.


Such should be checked for compatibility with Big Sur, using the check your applications for compatibility resource, or by contacting the manufacturers.

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User profile for user: HWTech
HWTech
User level: Level 9
60,602 points

Apr 12, 2021 6:35 PM in response to anyname456

Uninstall CleanMyMac by following the developer's instructions. Anti-virus apps, cleaning apps, and third party security software are not needed on a Mac and usually causes more problems than they solve plus they impact system performance. If you still have issues after fully uninstalling CMM, then run EtreCheck again and post the new report.

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Zoom ppt Video - "WindowServer” Process slowing machine down HARD

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