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iPhone deleted contacts

My phone deleted a bunch of contacts and I pay monthly for more iCloud storage to back up. Why did this happen? How do I get them back ASAP

iPhone 12 Pro Max, iOS 14

Posted on Apr 13, 2021 4:23 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 13, 2021 4:27 PM

Make sure Contacts in iCloud is turned on. On your iPhone, go to:

Settings -> Apple ID (Your Name) -> iCloud.

Find contacts and make sure it is on.


If your contacts are gone then you can try to restore them here:


From a PC or Mac, go to: https://www.icloud.com

Go to Account Settings. Scroll down a bit. In the Advanced section, you will find "Restore Contacts"

5 replies
Question marked as Top-ranking reply

Apr 13, 2021 4:27 PM in response to Ashley_0119

Make sure Contacts in iCloud is turned on. On your iPhone, go to:

Settings -> Apple ID (Your Name) -> iCloud.

Find contacts and make sure it is on.


If your contacts are gone then you can try to restore them here:


From a PC or Mac, go to: https://www.icloud.com

Go to Account Settings. Scroll down a bit. In the Advanced section, you will find "Restore Contacts"

May 14, 2021 5:10 PM in response to Ashley_0119

There's a problem on my wife's iPhone 12, which also is deleting contacts and, she thinks, some photos. I checked her iCloud settings (Contacts is ON) and there is plenty of storage available. Another, possibly related behavior, is that the iPhone 12 was unable to save/create a new contact from Messages that a friend had sent.


She's checked more frequently contacted people (mostly relatives) and many are missing in Contacts. Whatever is happening is unacceptable and needs attention asap.

iPhone deleted contacts

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