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So I owned the iPhone 7 but I recently got the iPhone 12 and I transferred all my information to my 12 and I started re-downloading my apps and I got to game pigeon and it says re-download but when I click it, it doesn’t re-download and I don’t know how to fix it
iPhone 12, iOS 14
Good Afternoon izzy4368,
We see that you're looking to reinstall your apps after you have transferred your information to your new iPhone, but you're seeing one app in particular that isn't downloading. We'd be glad to see how we can help with this.
Have you tried to download the app while connected to a different Wi-Fi network to see if the results are any different?
Are you seeing that the app icon is on your Home Screen, but requiring the download or are you searching within the App Store for the app to download?
When you initiate the download, do you see that the installation attempts at all?
If you're seeing that the app is on your Home Screen and that's where you're initiating the download, can you try downloading the app via the App Store? If this remains the same, see if you can delete the app from your iPhone then try the download fresh from the App Store. For assistance with deleting the app, if you need, check out the following resource:
Delete apps on your iPhone, iPad, and iPod touch
We look forward to hearing back from you.
Have a great day!
Good Afternoon izzy4368,
We see that you're looking to reinstall your apps after you have transferred your information to your new iPhone, but you're seeing one app in particular that isn't downloading. We'd be glad to see how we can help with this.
Have you tried to download the app while connected to a different Wi-Fi network to see if the results are any different?
Are you seeing that the app icon is on your Home Screen, but requiring the download or are you searching within the App Store for the app to download?
When you initiate the download, do you see that the installation attempts at all?
If you're seeing that the app is on your Home Screen and that's where you're initiating the download, can you try downloading the app via the App Store? If this remains the same, see if you can delete the app from your iPhone then try the download fresh from the App Store. For assistance with deleting the app, if you need, check out the following resource:
Delete apps on your iPhone, iPad, and iPod touch
We look forward to hearing back from you.
Have a great day!
Hi thank you for your feedback! I tried downloading it in the App Store and it says install I click it and then it says purchased but then when I go to try playing with a friend it says download again and that’s all it’s been doing. It doesn’t pop up when you go to click more on the keyboard I’ve tried doing it when it’s connected to different Wi-Fi and still does not work and I’ve tried restarting my phone nothing has changed
izzy4368,
We appreciate you updating us with this information so we're aware of what is occurring.
Just to be certain, we'd recommend reviewing the following resource to make sure these are the same steps being used, as well as to review the steps to add the app to the app drawer within the message. To see how to add the app to the app drawer, you'll want to check out the section labeled "Manage iMessage apps," and to confirm the steps to download the app, you'll want to review the section labeled "Download iMessage apps" of this resource:
Use iMessage apps on your iPhone, iPad, and iPod touch
If this doesn't help with what you're experiencing, we'd recommend that you Contact Apple Support so they can look into this with you in more detail.
Cheers!
Game pigeon won’t re-download
