You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can’t download any apps

It sending me to payment method when I try to download an app

iPhone 11, iOS 14

Posted on Apr 15, 2021 6:24 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 15, 2021 6:29 PM

That means that you must update your payment method. You must have a valid payment method in your account to download any apps, even updates and free apps.


If you don’t have any apps with in-app purchases and don’t have any subscriptions you may be able to delete all payment methods, but if there is a payment method it must be valid.


See→Change, add, or remove Apple ID payment methods - Apple Support

and also→If you can't remove your last payment method or use no payment method with your Apple ID - Apple Support

1 reply
Question marked as Top-ranking reply

Apr 15, 2021 6:29 PM in response to Yadman

That means that you must update your payment method. You must have a valid payment method in your account to download any apps, even updates and free apps.


If you don’t have any apps with in-app purchases and don’t have any subscriptions you may be able to delete all payment methods, but if there is a payment method it must be valid.


See→Change, add, or remove Apple ID payment methods - Apple Support

and also→If you can't remove your last payment method or use no payment method with your Apple ID - Apple Support

I can’t download any apps

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.