your purchase could not be completed

mallesa Said:

"Didn’t no work"

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Contact Apple Support:

If things are not going through as they should, then contact Apple Support, asking them what is going on. They will see this from their end, and will run you through the fix.

• Contact Us - Choose Locations
• U.S.A:(800)MY-APPLE
• Proceed from there as necessary

Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. And that makes sense, because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

mallesa Said:

"your purchase could not be completed"

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Refer to the link, provided atop this post.