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In warranty device but customer care personal refused to repair the lens of camera

I got my camera lens cracked but the personnel over there refused to provide swapping of device is this Apple inc. please check into the matter this is **** is completely wrong to

iPhone 11, iOS 14

Posted on Apr 18, 2021 8:40 AM

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Question marked as Top-ranking reply

Posted on Apr 18, 2021 8:51 AM

The Apple limited hardware warranty only covers manufacturing defects, not any other damage. If you feel that this was, in fact, a defect, then an Apple Technician will need to inspect your phone and concur with you in order to get any type of restitution via the warranty.

1 reply

In warranty device but customer care personal refused to repair the lens of camera

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