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My AirPod pros are not working

My AirPod pros are not working when I use both left and right at the same time. They bug out, they cut out volume, and my phone won’t recognize that both are in. However, if I use them one side at a time, with the other in it’s case, it works fine.

iPhone 12 mini

Posted on Apr 19, 2021 9:32 AM

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Question marked as Top-ranking reply

Posted on Apr 19, 2021 11:50 AM

Press and hold the setup button on the case for up to 10 seconds. The status light should flash white, which means that your AirPods are ready to connect. Hold the case, with your AirPods inside and the lid open, next to your iOS device. ... If you still can't connect, reset your AirPods.


If your AirPods won't connect - Apple Support

1 reply
Question marked as Top-ranking reply

Apr 19, 2021 11:50 AM in response to Left-or-right-pods

Press and hold the setup button on the case for up to 10 seconds. The status light should flash white, which means that your AirPods are ready to connect. Hold the case, with your AirPods inside and the lid open, next to your iOS device. ... If you still can't connect, reset your AirPods.


If your AirPods won't connect - Apple Support

My AirPod pros are not working

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