You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why can’t i install it? It says I should be connected to the internet but im already connecting

Why can’t i install it? It says I should be connected to the internet but im already connecting

Posted on Apr 19, 2021 2:38 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 19, 2021 2:55 PM

Yutamo wrote:

i cannot use cellular network or mobile data because it’s saying that i need to update it before I can use it

Solve that first!


Try Settings > General > About and see if you’re promoted to do a cellular update.


If not ...

If you see an Update Failed or Apple Pay Not Available alert after iOS update or restart - Apple Support

8 replies
Question marked as Top-ranking reply

Apr 19, 2021 2:55 PM in response to Yutamo

Yutamo wrote:

i cannot use cellular network or mobile data because it’s saying that i need to update it before I can use it

Solve that first!


Try Settings > General > About and see if you’re promoted to do a cellular update.


If not ...

If you see an Update Failed or Apple Pay Not Available alert after iOS update or restart - Apple Support

Why can’t i install it? It says I should be connected to the internet but im already connecting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.