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Background app refresh all gray

Why? How?? What did I do?


iPad Air 2, iPadOS 14

Posted on Apr 20, 2021 10:30 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 21, 2021 9:00 AM

Hello Ddolenz,


From the information you provided appears that you're unable to make changes the Background App Refresh settings on your iPad. You've come to a great place for help, and it looks as though you may have Content & Privacy Restrictions enabled preventing you from adjusting those settings.


To disable this feature you can go in to Settings > Screen Time > Content & Privacy Restriction, scroll down the list and tap on Background App Activities. If you want to disable all Content & Privacy Restrictions you can do so by tapping the toggle next that setting.


More information about Screen Time and parental controls can be found in the following article.


Use parental controls on your child's iPhone, iPad, and iPod touch


Take care!

2 replies
Question marked as Top-ranking reply

Apr 21, 2021 9:00 AM in response to Ddolenz

Hello Ddolenz,


From the information you provided appears that you're unable to make changes the Background App Refresh settings on your iPad. You've come to a great place for help, and it looks as though you may have Content & Privacy Restrictions enabled preventing you from adjusting those settings.


To disable this feature you can go in to Settings > Screen Time > Content & Privacy Restriction, scroll down the list and tap on Background App Activities. If you want to disable all Content & Privacy Restrictions you can do so by tapping the toggle next that setting.


More information about Screen Time and parental controls can be found in the following article.


Use parental controls on your child's iPhone, iPad, and iPod touch


Take care!

Background app refresh all gray

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