You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud locked Phishing email

Hi I’ve received an email saying my iCloud is locked and if I don’t do something in 21 days I won’t have it anymore is this correct or a fraud email


[Re-Titled by Moderator]

Posted on Apr 20, 2021 12:53 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 20, 2021 12:55 PM

  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue.  
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer(s), Dear Client(s), or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

3 replies
Question marked as Top-ranking reply

Apr 20, 2021 12:55 PM in response to Nicniles

  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue.  
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer(s), Dear Client(s), or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

Apr 20, 2021 1:02 PM in response to Nicniles

Nicniles Said:

"iCloud locked Phishing email: Hi I’ve received an email saying my iCloud is locked and if I don’t do something in 21 days I won’t have it anymore is this correct or a fraud email"

-------


Block Out the Sender:

Hover over the sender's name (don't click on it), and view the eMail address that pops up. Then add the eMail address to your Block Senders list. Contact your eMail Provider, if you are uncertain as to how to go about blocking out an eMail address.

iCloud locked Phishing email

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.