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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have a new iPad second hand!
When I trying to update it by iTunes the activation lock screen appears!
I got it online, by the market place and I can not find the owner!
I have proof of purchase and I have a support case number 101372111012
Only the previous owner can help. Try get your money back.
Activation Lock is a theft deterrent feature with no bypass or workaround.
Without the owner's authorisation (Apple ID & password), no thief or anyone including you can re-use the device.
Only the previous owner can help. Try get your money back.
Activation Lock is a theft deterrent feature with no bypass or workaround.
Without the owner's authorisation (Apple ID & password), no thief or anyone including you can re-use the device.
You do not have an original proof of purchase from Apple. You have a proof of resale by the seller to you through the marketplace you used. You need to get the marketplace to enforce their buyer protection rules.
Even if I had a proof of purchases!
Cuz I can not find the owner because I moved to another country!
That's very sad
Activation lock
