You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

CANNOT ADD EMAIL ACCOUNT

I used my bellsouth email account for a very long time on my iMac. It got to a point that I could no longer send or receive mail. I could not fix the problem, so I decided to delete the account and reboot, and then add it back. Upon doing so, I got the message "unable to verify account name or password"; so I am stuck. The account name and password are correct, because I can access it in Safari by using the same credentials. How can this be fixed?

Posted on Apr 24, 2021 3:43 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 24, 2021 4:01 PM

Maybe they've gone & done this like other providers with notifying users...


Many eMail providers now require a separate App Password…


Then you may need Ways to securely access AOL Mail…

https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in


Or it may just need an App Password...

https://support.google.com/mail/answer/185833?hl=en-GB


Yahoo has gone to this too...

https://help.yahoo.com/kb/access-yahoo-mail-third-party-apps-sln15241.html


Yahoo App password…

Generate and manage third-party app passwords

Some older, third-party email apps (that do not use our Yahoo branded sign in page) require you to enter a single password for login credentials. To access your Yahoo Mail account on these apps, you'll need to generate and use an app password. An app password is a long, randomly generated code that gives a non-Yahoo app permission to access your Yahoo account. You’ll only need to provide this code once to sign in to your third-party email app.

https://help.yahoo.com/kb/access-yahoo-mail-third-party-apps-sln15241.html

Similar questions

1 reply
Question marked as Top-ranking reply

Apr 24, 2021 4:01 PM in response to SNK1947

Maybe they've gone & done this like other providers with notifying users...


Many eMail providers now require a separate App Password…


Then you may need Ways to securely access AOL Mail…

https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in


Or it may just need an App Password...

https://support.google.com/mail/answer/185833?hl=en-GB


Yahoo has gone to this too...

https://help.yahoo.com/kb/access-yahoo-mail-third-party-apps-sln15241.html


Yahoo App password…

Generate and manage third-party app passwords

Some older, third-party email apps (that do not use our Yahoo branded sign in page) require you to enter a single password for login credentials. To access your Yahoo Mail account on these apps, you'll need to generate and use an app password. An app password is a long, randomly generated code that gives a non-Yahoo app permission to access your Yahoo account. You’ll only need to provide this code once to sign in to your third-party email app.

https://help.yahoo.com/kb/access-yahoo-mail-third-party-apps-sln15241.html

CANNOT ADD EMAIL ACCOUNT

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.