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I forgot the passcode but my phone is functional due to Face ID. I want to change passcode. Kindly help.

I forgot the passcode but my phone is functional due to Face ID. I want to change passcode. Kindly help.

iPhone 11, 14

Posted on Apr 24, 2021 11:31 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 25, 2021 2:52 AM

Take a backup immediately to save your data.


here are two places you can keep backup (iTunes or iCloud)


Here is the process for iCloud Backup and Restore...



Use iCloud Backup and Restore.


How to back up with iCloud

  1. Connect your device to a Wi-Fi network.
  2. Go to Settings > [your name], and tap iCloud.
  3. Tap iCloud Backup.
  4. Tap Back Up Now. Stay connected to your Wi-Fi network until the process completes.


How to back up your iPhone, iPad, and iPod touch - Apple ...




Restore your device from an iCloud backup

  1. Turn on your device. ... 
  2. Follow the onscreen setup steps until you reach the Apps & Data screen, then tap Restore from iCloud Backup.
  3. Sign in to iCloud with your Apple ID.
  4. Choose a backup.

More items...


Restore your iPhone, iPad, or iPod touch from a backup ...



Back up to Computer...


How to backup with your computer

  1. Connect your device to your computer. On a Mac with macOS Catalina 10.15, open Finder. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes.
  2. If a message asks for your device passcode or to Trust This Computer, follow the onscreen steps. If you forgot your passcode, get help.
  3. Locate your device on your computer. If your device doesn't appear on your computer, learn what to do.
  4. If you want to save Health and Activity data from your device or Apple Watch, you need to encrypt your backup: Select the box called Encrypt [device] backup and create a memorable password. If you don't need to save your Health and Activity data, you can make a backup that isn't encrypted. Just click Back Up Now.
  5. Write down your password and store it somewhere safe, because there's no way to recover your iTunes backups without this password.
  6. When the process ends, you can see if the backup finished successfully.




Restore your device from a backup on your computer

  1. On a Mac with macOS Catalina 10.15 or later, open Finder. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes.
  2. Connect your device to your computer with a USB cable.* If a message asks for your device passcode or to Trust This Computer, follow the onscreen steps. If you forgot your passcode, get help.
  3. Select your iPhone, iPad, or iPod touch when it appears in the Finder window or iTunes. If your device doesn't appear, learn what to do.
  4. Select Restore Backup. If a message says that your device's software is too old, learn what to do
  5. Look at the date of each backup and pick the most relevant.
  6. Click Restore and wait for the restore time to finish. If asked, enter the password for your encrypted backup.
  7. Keep your device connected after it restarts and wait for it to sync with your computer. You can disconnect after the sync finishes.
  8. Get help restoring from a backup.



3 replies
Question marked as Top-ranking reply

Apr 25, 2021 2:52 AM in response to UPPALDPS32

Take a backup immediately to save your data.


here are two places you can keep backup (iTunes or iCloud)


Here is the process for iCloud Backup and Restore...



Use iCloud Backup and Restore.


How to back up with iCloud

  1. Connect your device to a Wi-Fi network.
  2. Go to Settings > [your name], and tap iCloud.
  3. Tap iCloud Backup.
  4. Tap Back Up Now. Stay connected to your Wi-Fi network until the process completes.


How to back up your iPhone, iPad, and iPod touch - Apple ...




Restore your device from an iCloud backup

  1. Turn on your device. ... 
  2. Follow the onscreen setup steps until you reach the Apps & Data screen, then tap Restore from iCloud Backup.
  3. Sign in to iCloud with your Apple ID.
  4. Choose a backup.

More items...


Restore your iPhone, iPad, or iPod touch from a backup ...



Back up to Computer...


How to backup with your computer

  1. Connect your device to your computer. On a Mac with macOS Catalina 10.15, open Finder. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes.
  2. If a message asks for your device passcode or to Trust This Computer, follow the onscreen steps. If you forgot your passcode, get help.
  3. Locate your device on your computer. If your device doesn't appear on your computer, learn what to do.
  4. If you want to save Health and Activity data from your device or Apple Watch, you need to encrypt your backup: Select the box called Encrypt [device] backup and create a memorable password. If you don't need to save your Health and Activity data, you can make a backup that isn't encrypted. Just click Back Up Now.
  5. Write down your password and store it somewhere safe, because there's no way to recover your iTunes backups without this password.
  6. When the process ends, you can see if the backup finished successfully.




Restore your device from a backup on your computer

  1. On a Mac with macOS Catalina 10.15 or later, open Finder. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes.
  2. Connect your device to your computer with a USB cable.* If a message asks for your device passcode or to Trust This Computer, follow the onscreen steps. If you forgot your passcode, get help.
  3. Select your iPhone, iPad, or iPod touch when it appears in the Finder window or iTunes. If your device doesn't appear, learn what to do.
  4. Select Restore Backup. If a message says that your device's software is too old, learn what to do
  5. Look at the date of each backup and pick the most relevant.
  6. Click Restore and wait for the restore time to finish. If asked, enter the password for your encrypted backup.
  7. Keep your device connected after it restarts and wait for it to sync with your computer. You can disconnect after the sync finishes.
  8. Get help restoring from a backup.



Apr 25, 2021 2:55 AM in response to UPPALDPS32

Preferable take an iCloud backup. You may require the passcode for iTunes backup.


Regarding your data, if you don't take a backup now...

  1. You have an iCloud or iTunes latest backup, then there is nothing to worry about. If not read more...
  2. You have synced your data to iCloud, then what you will get back is what you have synced to iCloud and uploaded to iCloud Drive; like the information that are synced and stored in iCloud are, Contacts, Calendars, Bookmarks, Mail, Notes, Voice Memosshared photosiCloud Photos*, Health data, call history, and files you store in iCloud Drive. (*-If you had turned on iCloud Photos, your content is automatically stored in iCloud.)
  3. You have imported your Photos & Videos to Mac/PC then they are safely residing there on Mac/PC
  4. You have uploaded some of it to Cloud Drives using Files app (iCloud Drive, Google Drive, OneDrive, DropBox, Flickr, box, AmazonDrive, Adobe Creative Cloud etc). The data remains there.
  5. You have not backed up or do not have the latest backup, nor imported nor you have synced nor uploaded your data to cloud drives prior to the situation that you are in, then I am sorry, all your data is lost.



I forgot the passcode but my phone is functional due to Face ID. I want to change passcode. Kindly help.

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