I want to cancel payment

Unknown Charge

• Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
• If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
• You can also request a refund for a recent renewal of an in-app subscription.purchase 

Phishing

• Beware of --> Phishing & Other Suspicious Emails 
• Know how to --> Identify legitimate emails from the App Store or iTunes Store 
• Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams —> Use these tips to avoid scams and learn what to do if you think your Apple ID has been compromised.

Did you check your purchase history to see what you were charged for (if you were charged at all)→See your purchase history for the App Store, iTunes Store, and more - Apple Support. If you were charged did this jog your memory? If you are sure you didn’t make the purchase, and no one you share an Apple ID with or who is in your family plan made a purchase your Apple ID has been hacked. See→If you think your Apple ID has been compromised - Apple Support

To cancel your Ancestry subscription go to Settings/[Your name]/Subscriptions. If you see it does it say “Expires” and a date? If so, it has been canceled. If it shows Next Billing Date tap on it and tap Cancel Subscription.

If it doesn’t appear at all then either you subscribed using a different Apple ID or you subscribed directly with the app provider, and not with Apple.

I did not purchase anything on the ITUNE MUSIC store on April 25, 2021. I also want to stop payments on the ancestry.com because I am making double payment and I don’t want to pay it on apple.pay.

I want to pay my way for my ancestry and I didn’t set up the payment in the first place. When I went to ancestry they told me I was double paying for my account.it was hard enough to find this discussion.apple.com so that I could cancel these that the only way I would use the Apple Pay would be fore my puzzles or if I decide to buy an app. I don’t consider xancestry.com an apple app because I have been on it off and on for 30 yrs.

DianeMcD.

[Personal Information Edited by Moderator]

If you have purchased an app then I am afraid, refund may not be possible. However you may try -->  Request a refund for an App Store or  iTunes Store purchase