You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Storage space

My storage space is full and it says that ”others” is taking up the most space. What could that be? And how can i remove it? I have 64 GB so this is weird

iPhone XR, iOS 14

Posted on Apr 26, 2021 8:17 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 26, 2021 9:06 AM

You are welcome.


As IB6857 writes, you will need to offload some of your photos, for example to iCloud.


You can enable Optimized iPhone Storage. Go to:

Settings -> Photos. Put check in Optimized iPhone Storage.

When that feature is enabled, iPhones store your images in a lower quality and store the original in iCloud. It saves you a lot of space over time. However, it requires an active iCloud Storage subscription, as you only have 5GB for free, from the start.


You can read here how to upgrade your iCloud Storage Plan:

https://support.apple.com/en-us/HT201318

6 replies
Question marked as Top-ranking reply

Apr 26, 2021 9:06 AM in response to ayli176

You are welcome.


As IB6857 writes, you will need to offload some of your photos, for example to iCloud.


You can enable Optimized iPhone Storage. Go to:

Settings -> Photos. Put check in Optimized iPhone Storage.

When that feature is enabled, iPhones store your images in a lower quality and store the original in iCloud. It saves you a lot of space over time. However, it requires an active iCloud Storage subscription, as you only have 5GB for free, from the start.


You can read here how to upgrade your iCloud Storage Plan:

https://support.apple.com/en-us/HT201318

Apr 26, 2021 8:25 AM in response to ayli176

Unfortunately, it is not possible to manually clean up the "Other" category.

Other will be reduced when you restart and when you do a software update.


Fortunately, there will be a new update today, or tomorrow (iOS 14.5) so it might be able to clean up a bit.

You can already do a reboot now and see if it helps a bit.

Apr 26, 2021 8:59 AM in response to ayli176

Probably. Photos and Videos (mainly videos) take up a lot of space just because of the sheer amount of data they hold. Try offloading some or all of them to iCloud, this will free up some space on your device but will likely require a subscription to increase your iCloud storage plan.


Note: even before the update it showed that your photos were taking 31.04GB of storage.

Storage space

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.