You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I need to change my Apple ID

When I try to change my apple ID to a different email it says " Your new Apple ID cannot be the same as your notification email address. Choose a different email address." I am not sure what this means or how to fix it?

Posted on Apr 29, 2021 11:20 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 29, 2021 12:45 PM

Log into your account and find the email address listed as the notification email address. Delete it and add another email address.


Apple ID - Manage  


Apple hasn’t published any guidance for using an address again. Normally, if your e-mail address was associated with an ID in any way, for example as a Notification email address or a Rescue e-mail address, then it can't be reused with another Apple ID for approximately one year. I have also seen posts that stated Apple told them there was a 30 day waiting period before the address could be used again.  You will need to get another e-mail address to use as your Apple ID or you can try waiting 30 days to see if that works.

2 replies
Question marked as Top-ranking reply

Apr 29, 2021 12:45 PM in response to Smellyhippo21

Log into your account and find the email address listed as the notification email address. Delete it and add another email address.


Apple ID - Manage  


Apple hasn’t published any guidance for using an address again. Normally, if your e-mail address was associated with an ID in any way, for example as a Notification email address or a Rescue e-mail address, then it can't be reused with another Apple ID for approximately one year. I have also seen posts that stated Apple told them there was a 30 day waiting period before the address could be used again.  You will need to get another e-mail address to use as your Apple ID or you can try waiting 30 days to see if that works.

I need to change my Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.