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AnsonVan10 Author

Level 1

4 points

iPhone 12 Pro Max issues

Soon after I got my phone in Dec 2021, I noticed it froze up in several different apps. But I would always able to back out of the apps and it would turn back to normal.

This week, it started blacking out. Once I was watching a video, the screen shut off. Just now I was on Facebook, the screen got stuck and a bunch of pink rectangles appeared, then my phone shut off then restarted itself.

Is anyone else having these same issues, or is it just my phone. Do I need to get repairs or what should I do?

iPhone 12 Pro Max, iOS 14

Posted on May 2, 2021 10:07 PM

Top-ranking reply

Jack-19

Level 8

46,008 points

Posted on May 2, 2021 10:08 PM

Hi AnsonVan10,

These sound like hardware issues. Use this link, Get Support, and learn about repair options.

Cheers,

Jack

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iPhone 12 Pro Max issues

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