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HomePod cant find songs on apple music

Tonight I have requested no end of tracks to be plaid by my HomePod, each time Siri say “Sorry I can’t play [Song Name by Artist] on Apple Music”


I can however search Apple Music for tracks and AirPlay them to the HomePod without any issue.


All devices are up to date


Anyone else having this issue?

HomePod mini

Posted on May 4, 2021 2:43 PM

Reply
2 replies

May 5, 2021 11:53 AM in response to Trevulate

Hello Trevulate! Thank you for participating in the Apple Support Communities.


We understand that Siri isn't playing request songs on HomePod, but you're able to play those same songs on another device and AirPlay to HomePod. We'd like to look into this with you to see how we can help.


Does restarting your HomePod have any effect on this issue? This can be done with the following steps: Open the Home app on your iPhone, iPad, iPod touch, or Mac. On iPhone, iPad, or iPod touch, press and hold HomePod. On Mac, double-click HomePod. Scroll down and tap or click Reset HomePod, then select Restart HomePod.


If the issue persists, let's restart the modem and router for your network.


Make it a great day!

May 5, 2021 2:31 PM in response to Jeff_W.

Hello, I did the usual checks last night. Checked for updates, which there were for both HomePod and iPhone.


Restarted HomePod.

Reset and re-linked HomePod to HomeKit app

Reset router

Logged in and out of apple

music etc

…Didn't work.


Checked again this morning, still not working.


Checked again when i got home, still not working.


Came home this evening and working fine…


Very odd… gremlins in the system maybe?


HomePod cant find songs on apple music

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