You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hello my Iphone keeps freezing and I recently got a replacement.

Hello, my iPhone keeps on freezing and I recently got a replacement so it can not be the phone. I have also restarted my phone without using my icloud back up and still seem to freeze occasionally. I also updated the phone to the latest software. I have a iPhone 11 pro and at this point I feel like someone is hacking into my iphone and lapop

Posted on May 5, 2021 12:08 PM

Reply
Question marked as Top-ranking reply

Posted on May 5, 2021 12:11 PM

Check this link...

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

2 replies

May 18, 2021 6:55 PM in response to aracelis208

Did you ever figure out what was going on? Mine feels like I picked up a virus or someone is hacking it. It is extremely slow, my apple music wont load now, I can't get into the settings for Apple Music. They told me to download the new update, while doing so, it cancelled and now it just shows the revolving thinking frame when looking for updates....

Hello my Iphone keeps freezing and I recently got a replacement.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.