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Why is my Mac not being able to install the macOS Big Sur 11.3.1 latest update as of May 5th. 2021?

Why is my Mac not being able to install the macOS Big Sur 11.3.1 latest update as of May 5th. 2021?


MacBook Pro 13″, macOS 11.3

Posted on May 5, 2021 9:36 PM

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Question marked as Top-ranking reply

Posted on May 6, 2021 4:35 AM

Suggest - restart Router and then Shutdown Computer and connect via Ethernet connection. Restart computer in Safe Mode - Shift - Key immediately at startup. It does a Repair Disk, clears cache files and load only Apple Software - load slowly - Normal. Once in Open Apple Apps Store and find Big Sur and download. Try not to let computer go to sleep mode or Screen Save to activate. Be patient as one knows it Big Sur is 12.18 GB size. There are often periods where it seems to pause the download , normal be patient as countdown clock may say 15 minutes but in Real Time could be 30 - 45 minutes. This can and will happen several time in the process. If all goes well. it will successfully download and attempt to Launch. Do NOT allow it to start - Quit the Installer. Check Applications Folder for new App called Install Bug Sur. Make a copy to External Drive - future usage. Now, restart again in Safe Mode - then launch the Installer.


If doing over Wifi - disconnect all Other devices using the Wifi - want the maximum bandwidth for only this computer.

1 reply
Question marked as Top-ranking reply

May 6, 2021 4:35 AM in response to erniereed

Suggest - restart Router and then Shutdown Computer and connect via Ethernet connection. Restart computer in Safe Mode - Shift - Key immediately at startup. It does a Repair Disk, clears cache files and load only Apple Software - load slowly - Normal. Once in Open Apple Apps Store and find Big Sur and download. Try not to let computer go to sleep mode or Screen Save to activate. Be patient as one knows it Big Sur is 12.18 GB size. There are often periods where it seems to pause the download , normal be patient as countdown clock may say 15 minutes but in Real Time could be 30 - 45 minutes. This can and will happen several time in the process. If all goes well. it will successfully download and attempt to Launch. Do NOT allow it to start - Quit the Installer. Check Applications Folder for new App called Install Bug Sur. Make a copy to External Drive - future usage. Now, restart again in Safe Mode - then launch the Installer.


If doing over Wifi - disconnect all Other devices using the Wifi - want the maximum bandwidth for only this computer.

Why is my Mac not being able to install the macOS Big Sur 11.3.1 latest update as of May 5th. 2021?

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