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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I got an iPhone 5 or 5s second hand and the previous owner doesn't know anything about the iCloud or password and is in activation lock mode help please!
iPhone 5
The previous owner needs to log out of iCloud or go to https://www.icloud.com/find/ and erase the device, then remove it from their account. If they won't do that, the device is useless. Apple won't unlock it.
Turn off Activation Lock - Apple Support.
See if they can recover the ID/password. Use every email address they can think of.
Apple ID - How to find your Apple An iCloud e-mail address is an Apple ID.
If they forgot the Apple ID password, enter the Apple (iCloud) ID, and click Forgot Password. See if they can get a Rescue or Notification email option if necessary.
The previous owner needs to log out of iCloud or go to https://www.icloud.com/find/ and erase the device, then remove it from their account. If they won't do that, the device is useless. Apple won't unlock it.
Turn off Activation Lock - Apple Support.
See if they can recover the ID/password. Use every email address they can think of.
Apple ID - How to find your Apple An iCloud e-mail address is an Apple ID.
If they forgot the Apple ID password, enter the Apple (iCloud) ID, and click Forgot Password. See if they can get a Rescue or Notification email option if necessary.
I got an iPhone 5 or 5s second hand and the previous owner doesn't know anything about the iCloud or password and is in activation lock mode help please!
