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Level 1

12 points

My iPhone 12 stopped working and went totally black after upgrade. Can't turn it on and not even charging.

My iPhone 12 stopped working and went totally black after upgrade. Can't turn it on and not even charging.

iPhone 12, iOS 14

Posted on May 7, 2021 12:35 AM

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Top-ranking reply

Community+ 2024

Level 10

413,678 points

Posted on May 7, 2021 3:00 AM

Restart the device. That's it.
Still not solved --> Force restart iPhone - Apple Support

Follow the Apple article to resolve the issue --> If your iPhone, iPad, or iPod touch won't turn on or is frozen ...

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2 replies

Top-ranking reply

Community+ 2024

Level 10

413,678 points

May 7, 2021 3:00 AM in response to Tim0604

Restart the device. That's it.
Still not solved --> Force restart iPhone - Apple Support

Follow the Apple article to resolve the issue --> If your iPhone, iPad, or iPod touch won't turn on or is frozen ...

Reply

May 7, 2021 3:00 AM in response to Tim0604

Please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly

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My iPhone 12 stopped working and went totally black after upgrade. Can't turn it on and not even charging.

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