You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

VOBxyz Author

Level 1

5 points

smart keyboard some special characters accessed by shift key do not appear

the @ symbol does not appear when I type shift/2, instead the " appears... other upper case symbols are somewhat random too... anyone else experience this? Suggested fix?

Posted on May 7, 2021 10:11 AM

Top-ranking reply

Tom Gewecke

Level 10

118,418 points

Posted on May 7, 2021 11:34 AM

VOBxyz wrote:

the @ symbol does not appear when I type shift/2, instead the " appears...

This just indicates that you have the wrong key mapping chosen. Go to settings > general > keyboard > hardware keyboard and tap over at the right edge and make sure that you have "US" checked and not "automatic" or something else.

Also make sure that in settings > general > keyboard > keyboards you only have languages on the list that you actually want to use and remove the others.

View in context

smart keyboard some special characters accessed by shift key do not appear

Similar questions