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I just upgraded to Big Sur. How do I get my HP printer to work?

I just upgraded to Big Sur. How do I get my HP printer to work?

MacBook Pro 15″, macOS 11.3

Posted on May 10, 2021 12:12 PM

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Posted on May 10, 2021 12:38 PM

How is it not working?


While the software it originally come with may no longer work if its not 64 bit, the Printer itself should.


If you go to System Preferences->Printers & Scanners can you see it there?


If its AirPrint compatible and connected to the same Wi-Fi network as the Mac, it should just appear as an option when attempting to print from any App in the Print Dialog.


See here: link-> Print wirelessly from your Mac to an AirPrint printer - Apple Support


If its not AirPrint compatible but is a wireless printer, see the section for adding network printers to your Mac in the link above.


15 replies
Question marked as Top-ranking reply

May 10, 2021 12:38 PM in response to John D S

How is it not working?


While the software it originally come with may no longer work if its not 64 bit, the Printer itself should.


If you go to System Preferences->Printers & Scanners can you see it there?


If its AirPrint compatible and connected to the same Wi-Fi network as the Mac, it should just appear as an option when attempting to print from any App in the Print Dialog.


See here: link-> Print wirelessly from your Mac to an AirPrint printer - Apple Support


If its not AirPrint compatible but is a wireless printer, see the section for adding network printers to your Mac in the link above.


Jun 18, 2021 2:59 AM in response to John D S

Ok so this worked for me. As I was trying to print/scan I was getting error saying something like "HPDM.framework issue .." and I was unable to print, all this after I updated MacOS to BigSur.


The fix is as follows:

  1. go to settings (top left corner -Apple logo) -> printers/scaners
  2. Select your printer and delete it using "-" in the lower section
  3. After completing previous step move your arrow towards the box in which you had your printer and do left click (two fingers on a trackpad) -> Reset printing
  4. Ok, now Go to Finder to MacintoshHD -> Libraries
  5. Locate folder "Printers" - > select all -> delete
  6. Go back to Libraries -> find "Image Capture" folder and inside of it "Devices" - > delete contents
  7. In my case since I have HP printer go to hp support, or google it in search for drivers
  8. once you find drivers for your printer check for the latest version of the driver and download it.
  9. In case of HP the driver comes with Wizard that's going to guide you through the setup
  10. Now you are done -> you can print and scan just as you wanted :)

May 11, 2021 6:34 AM in response to John D S

The last driver support from HP for the Photosmart C4480 was for OS X Mavericks in 2014. It is not supported by GutenPrint either.


You have been using a 32-bit driver and now that driver is unsupported in macOS Big Sur which requires 64-bit drivers. HP gave up on this device several years ago. Any replacement printer you decide upon should indicate that it supports Apple's AirPrint, and/or is on the AirPrint list of supported printers.


[Update. I see you got it working, but don't know how that is possible with that age of printer and lack of driver support]

May 11, 2021 6:37 AM in response to VikingOSX

Now my MacBook Pro recognizes my printer. I've no clue why. Yesterday I went into system preferences printers and scanners and it didn't show. This morning it showed and is now working. I do have some sort of gremlin that occasionally causes minor problems. Maybe that was it. It mostly messes with iCloud mail thru Safari.

May 25, 2021 8:23 AM in response to tesme33

tesme33 wrote:

Hi
after an intermidiate upgrade 11.2 -- > 11.3 my HP Laserjet 2420dn sopped working. And only after i got the x86 emulation reinstalled it was working again.
Somehow the ppd of the old hp printer seem to have issues.

P.S.: This is related to M1 machines.

As was mentioned, the software part of it may not work. The printer should continue to work without the software and without Rosetta for Intel translation (not x86 emulation), by adding it directly in the Printer settings in System Preferences if its not automatically detected.

I just upgraded to Big Sur. How do I get my HP printer to work?

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