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when I try to upgrade os from my 2015 computer I need to enter verification code but window to enter code never appears

Trying to upgrade from yosemite to high sierra but when I try to download, it requires me to enter verification code on the computer that I'm trying to upgrade. the problem is the window to enter the apple ID verification code never appears. Any thoughts? Thx

MacBook Pro 13″, OS X 10.10

Posted on May 14, 2021 9:37 PM

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Question marked as Top-ranking reply

Posted on May 15, 2021 1:47 AM

The Age of this computer will Govern what newer version of macOS it will Qualify to install. Use About this Mac from the Apple Icon on Desktop - the required Information will be there.


With the above information in-hand - follow this How to get old versions of macOS and verify what version this computer Qualifies to install. Make sure to use Only Safari to commence the download as Other may not work



Make a Time Machine Backup Before attempting. Notation - Mojave is the Last version to support 32 bit applications / extensions and Drivers. Catalina and Big Sur Only support 64 bit and there is not workaround.

1 reply
Question marked as Top-ranking reply

May 15, 2021 1:47 AM in response to ladron1974

The Age of this computer will Govern what newer version of macOS it will Qualify to install. Use About this Mac from the Apple Icon on Desktop - the required Information will be there.


With the above information in-hand - follow this How to get old versions of macOS and verify what version this computer Qualifies to install. Make sure to use Only Safari to commence the download as Other may not work



Make a Time Machine Backup Before attempting. Notation - Mojave is the Last version to support 32 bit applications / extensions and Drivers. Catalina and Big Sur Only support 64 bit and there is not workaround.

when I try to upgrade os from my 2015 computer I need to enter verification code but window to enter code never appears

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