You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

encrypted backup

Good evening, I have a problem with my password of iTunes back up. I have try to login in, but it does not work, probably I forgot my password. I do not want to loose my data, especially my photos and videos but I do not know if there is possibility to get my data back if iTunes backup is encrypted.

Can someone help me? Thank you in advance.

Totta

iPhone 6s, iOS 14

Posted on May 17, 2021 10:26 AM

Reply
Question marked as Top-ranking reply

Posted on May 17, 2021 1:38 PM

MTotta wrote:

Good evening, I have a problem with my password of iTunes back up. I have try to login in, but it does not work, probably I forgot my password. I do not want to loose my data, especially my photos and videos but I do not know if there is possibility to get my data back if iTunes backup is encrypted.
Can someone help me? Thank you in advance.
Totta

Read here About encrypted backups on your iPhone, iPad, or iPod touch - Apple Support

1 reply
Question marked as Top-ranking reply

May 17, 2021 1:38 PM in response to MTotta

MTotta wrote:

Good evening, I have a problem with my password of iTunes back up. I have try to login in, but it does not work, probably I forgot my password. I do not want to loose my data, especially my photos and videos but I do not know if there is possibility to get my data back if iTunes backup is encrypted.
Can someone help me? Thank you in advance.
Totta

Read here About encrypted backups on your iPhone, iPad, or iPod touch - Apple Support

encrypted backup

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.