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the option to choose to capture full page no longer appears in safari. Looking for help online only shows “How to” do it. I used to do it all the time, now I no longer have the option. To be clear, I only did it on Safari, and now the option doesn’t show.could I have accidentally disabled this feature? If I did, how can I re-enable it?

iPhone 12 Pro Max

Posted on May 17, 2021 10:42 PM

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Question marked as Top-ranking reply

Posted on May 17, 2021 11:08 PM

Hello Roddy2Hotty,


I have a 12 mini and still have the feature available. I also cannot find any setting that I believe would disable this. First, I would report this to Apple using https://reportaproblem.apple.com. Then,If you have not all ready I usually restart which fixes a lot of small one-off issues like the one you have. Restart your iPhone - Apple Support


After, I would speak with Apple Support directly. Get Support if it is not resolved from the restart.


In the mean time you may be able to get a full page screen shot the long way. Hit the middle share button at the bottom > then select the Books app. It will add a PDF of the entire website into your Library (you must have Include PDFs turned on in your Books App settings)


I hope this is helpful,

  • Scott (he, him)
4 replies
Question marked as Top-ranking reply

May 17, 2021 11:08 PM in response to Roddy2hotty

Hello Roddy2Hotty,


I have a 12 mini and still have the feature available. I also cannot find any setting that I believe would disable this. First, I would report this to Apple using https://reportaproblem.apple.com. Then,If you have not all ready I usually restart which fixes a lot of small one-off issues like the one you have. Restart your iPhone - Apple Support


After, I would speak with Apple Support directly. Get Support if it is not resolved from the restart.


In the mean time you may be able to get a full page screen shot the long way. Hit the middle share button at the bottom > then select the Books app. It will add a PDF of the entire website into your Library (you must have Include PDFs turned on in your Books App settings)


I hope this is helpful,

  • Scott (he, him)

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