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printer problems

My Mac Book Pro will no longer connect properly with my HP Printer Laser Jet CM1312 mfp

MacBook Pro 13″, macOS 11.3

Posted on May 18, 2021 12:18 PM

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Question marked as Top-ranking reply

Posted on May 18, 2021 1:23 PM

Hello,


I am sorry to hear you are having connection issues with your printer. I would recommend first trying to restart your printer and seeing if it resolves the problem. To do so, just unplug it and plug it back in.


If this does not work, try removing your printer from your device and then re-adding your printer to your device.


Best,

Josh

2 replies
Question marked as Top-ranking reply

May 18, 2021 1:23 PM in response to xpow

Hello,


I am sorry to hear you are having connection issues with your printer. I would recommend first trying to restart your printer and seeing if it resolves the problem. To do so, just unplug it and plug it back in.


If this does not work, try removing your printer from your device and then re-adding your printer to your device.


Best,

Josh

printer problems

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