You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can’t turn off activation lock

I purchase a second hand iPhone with iCloud lock

Posted on May 20, 2021 8:37 PM

Reply
Question marked as Top-ranking reply

Posted on May 20, 2021 8:42 PM

Unless the Apple ID involved is yours, your only option for getting it removed is to ask the seller to follow the instructions in sections 2 or 3 of the Related Article above. It's an anti-theft measure.


(198412)

1 reply

I can’t turn off activation lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.