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receipt

How do I find and download a receipt for a purchase?

Posted on May 21, 2021 6:23 AM

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Question marked as Top-ranking reply

Posted on May 21, 2021 8:29 AM

For items from the on-line store go to apple.com, scroll to the bottom, and click on Apple Store Account. --> https://www.apple.com/us/shop/goto/account (only the past 18 months)


For iTunes and App Stores purchases you can see receipts in your purchase history: https://support.apple.com/HT204088 Apple also emails you a receipt for any charge made to your account. "Search your email for the words “receipt from Apple.” - https://support.apple.com/HT201382


For a physical Apple Store purchase you can try contacting the store where you purchased the phone and see if they still have a record of the purchase.


Viewing & Changing Orders - Shopping Help - Apple - https://www.apple.com/shop/help/viewing_changing_orders - "Once an item is shipped or picked up, Apple will create an invoice for your order. To view or print your invoice, go to your Order Listing(Opens in a new window) page and select an item to go to the order details. Then, select View Invoice at the top of your order details page to access your invoice. If you need help viewing or printing your invoice, speak with an Apple Specialist at 1‑800‑MY‑APPLE."


Apple recommends you "Keep your receipt after you buy an Apple device" --> https://support.apple.com/HT202711

1 reply
Question marked as Top-ranking reply

May 21, 2021 8:29 AM in response to PahceMom

For items from the on-line store go to apple.com, scroll to the bottom, and click on Apple Store Account. --> https://www.apple.com/us/shop/goto/account (only the past 18 months)


For iTunes and App Stores purchases you can see receipts in your purchase history: https://support.apple.com/HT204088 Apple also emails you a receipt for any charge made to your account. "Search your email for the words “receipt from Apple.” - https://support.apple.com/HT201382


For a physical Apple Store purchase you can try contacting the store where you purchased the phone and see if they still have a record of the purchase.


Viewing & Changing Orders - Shopping Help - Apple - https://www.apple.com/shop/help/viewing_changing_orders - "Once an item is shipped or picked up, Apple will create an invoice for your order. To view or print your invoice, go to your Order Listing(Opens in a new window) page and select an item to go to the order details. Then, select View Invoice at the top of your order details page to access your invoice. If you need help viewing or printing your invoice, speak with an Apple Specialist at 1‑800‑MY‑APPLE."


Apple recommends you "Keep your receipt after you buy an Apple device" --> https://support.apple.com/HT202711

receipt

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