Why is it that I'm being charged twice for iCloud storage?
Why is it that I'm being charged twice for Icloud storage? I have a family plan that includes storage but then I'm charged 9.99 on a separate charge for storage
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Contact iTunes Support for assistance. See the Apple Support articles below for contact information.
Apple Support schedule phone call
If necessary, try Twitter
https://twitter.com/AppleSupport.
Normally, all sales are considered final, but you can ask for a refund.
If you have received a confirmation email, click the Report a problem link at the bottom.
How long refunds from the App Store or other Apple services take.