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Any advice on back cracked on my iPhone 12 Pro Max I’ve only had it for 4 months and it just shattered without even dropping it it was in my back pocket and later on that day I look at it and I noticed back it cracked. I am so disappointed and it’s frustrating that Apple wants to charge $599 seems unfair because it false advertisement to say it survives drops. I’ve never had any issues on prior iPhones I owned
iPhone 12 Pro Max
My understanding is the back glass is fused to the case and cannot be replaced separately. The entire phone has to be replaced.
For the 'iPhone Service Answer Center' click here --> https://support.apple.com/iPhone/repair/service
For instructions on how to 'Get your iPhone, iPad, or iPod touch ready for service' click here --> https://support.apple.com/HT201557
- "To protect your information and save time, follow these steps before you get service for your device."
My understanding is the back glass is fused to the case and cannot be replaced separately. The entire phone has to be replaced.
For the 'iPhone Service Answer Center' click here --> https://support.apple.com/iPhone/repair/service
For instructions on how to 'Get your iPhone, iPad, or iPod touch ready for service' click here --> https://support.apple.com/HT201557
- "To protect your information and save time, follow these steps before you get service for your device."
Surviving a drop is not the same mechanics as pressing it against a, um, curved surface. I wince everytime I see a cellphone in the back pocket of somebody wearing tight jeans.
Replace back iPhone 12 Pro max
