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I can't access my APP Store

I can't access my APP Store

iPhone 5s, iOS 12

Posted on May 26, 2021 3:15 PM

Reply
Question marked as Top-ranking reply

Posted on May 26, 2021 6:28 PM

What happens when you try? Error message(s)?


See the Apple Support article(s) below. 


App Store, iTunes Store, or other Apple services - If you can't connect      


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod


Backup - Restore your device from an iCloud or iTunes backup.      

1 reply
Question marked as Top-ranking reply

May 26, 2021 6:28 PM in response to Tonitos

What happens when you try? Error message(s)?


See the Apple Support article(s) below. 


App Store, iTunes Store, or other Apple services - If you can't connect      


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod


Backup - Restore your device from an iCloud or iTunes backup.      

I can't access my APP Store

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