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My iCloud storage is full but every time I try to purchase more storage the payment doesn't go through. The screen just takes me back to the beginning as if I didn't verify my card info. I know its not the card because I am able to purchase apps with it, just not the storage. How can I fix this?
If there is an option to select "Review" or "Continue", select that and enter valid payment information if required. If there's problems doing this:
Tap: Settings > [your name at the top] > Media & Purchases > View Account > Review Apple ID.
More things to try in this 2018 post by Urquhart1244 marked Apple Recommended:
https://discussions.apple.com/thread/8434425?answerId=33542414022#33542414022
Payment methods that you can use with your Apple ID - https://support.apple.com/HT202631
If there is an option to select "Review" or "Continue", select that and enter valid payment information if required. If there's problems doing this:
Tap: Settings > [your name at the top] > Media & Purchases > View Account > Review Apple ID.
More things to try in this 2018 post by Urquhart1244 marked Apple Recommended:
https://discussions.apple.com/thread/8434425?answerId=33542414022#33542414022
Payment methods that you can use with your Apple ID - https://support.apple.com/HT202631
Not able to purchase storage
