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If my iPhone is stolen but I don’t have the phone to get the verification code, what do I do?

If my phone is stolen and I try to log into a computer to track my iPhone but I don’t have the phone to get the verification code what am I supposed to do then? What’s the purpose of find my iPhone if I can’t even login without my iPhone? I just don’t understand.


[Re-Titled by Moderator]

Posted on Jun 3, 2021 9:28 PM

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Posted on Jun 4, 2021 9:27 AM

Re: “… If my phone is stolen and I try to log into a computer to track my iPhone but I don’t have the phone to get the verification code what am I supposed to do then …”


Go to https://www.icloud.com/find


The “find” part is essential.


If you’re using a Apple device belonging to someone else (i.e. w/ a different AppleID) click the link at the bottom to “Use a different AppleID.”


You can then locate and disable your phone w/ ONLY your AppleID and Password.

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Question marked as Top-ranking reply

Jun 4, 2021 9:27 AM in response to joelee1996

Re: “… If my phone is stolen and I try to log into a computer to track my iPhone but I don’t have the phone to get the verification code what am I supposed to do then …”


Go to https://www.icloud.com/find


The “find” part is essential.


If you’re using a Apple device belonging to someone else (i.e. w/ a different AppleID) click the link at the bottom to “Use a different AppleID.”


You can then locate and disable your phone w/ ONLY your AppleID and Password.

Jun 4, 2021 8:57 AM in response to joelee1996

joelee1996 wrote:

If my phone is stolen and I try to log into a computer to track my iPhone but I don’t have the phone to get the verification code what am I supposed to do then? What’s the purpose of find my iPhone if I can’t even login without my iPhone? I just don’t understand.

Hmmm... Somebody is wrong here. Another high-level user on this forum said yesterday that if you are logging into iCloud Find My on a browser that 2-factor Authentication is not required.


Unfortunately Apple should NOT allow people to have their iPhones as trusted devices or let people use iCloud email as rescue email addresses since often your only recovery method is lost with the device. If you truly need to get your verification code for this:


Read the article 'Two-factor authentication for Apple ID' (click here --> https://support.apple.com/HT204915 ) thoroughly. Various sections contain information that is key to you being able to set up and use a different telephone to get a verification code you can use. Failing that you can ask for account recovery.


"If your iPhone is your only trusted device and it is missing or damaged, you will be unable to receive verification codes required to access your account."


Read the sections about:

- Trusted phone numbers

- Manage your account > Keep your trusted numbers up to date and add a phone number.

- What if I can't access a trusted device or didn't receive a verification code?

And if necessary:

- If I can't sign in, how do I regain access to my account?


Sign into your account at https://appleid.apple.com/ and add your new number, then sign out of iCloud and back in again on your devices.


Get a verification code and sign in with two-factor authentication - https://support.apple.com/HT204974


Recover your Apple ID when you can’t reset your password - "If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period." - https://support.apple.com/HT204921



If my iPhone is stolen but I don’t have the phone to get the verification code, what do I do?

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