You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple device

My apple device was stolen from me about 2 1/2 weeks ago an I haven't had a phone ever since because paying for that one drained me completely could I please possibly get some help.




[Image Edited by Moderator to Remove Personal Information]

Posted on Jun 6, 2021 1:45 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 6, 2021 7:10 AM

It has to be turned on before a device is lost. Since Eric Root was responding to a user who has already lost the phone it is either on or it isn't and now the issue of if it is on, has the user tried looking?


If the device was stolen, and stolen two weeks ago, it is likely gone for good.


One more consideration is a balance between reporting this to the insurance company for what is an older phone with minimal value and running the risk of a bump in premiums, and somebody finding that phone and knowing about this service: Return a lost, locked iPhone, click here --> https://support.apple.com/HT211231

8 replies
Question marked as Top-ranking reply

Jun 6, 2021 7:10 AM in response to _rael_

It has to be turned on before a device is lost. Since Eric Root was responding to a user who has already lost the phone it is either on or it isn't and now the issue of if it is on, has the user tried looking?


If the device was stolen, and stolen two weeks ago, it is likely gone for good.


One more consideration is a balance between reporting this to the insurance company for what is an older phone with minimal value and running the risk of a bump in premiums, and somebody finding that phone and knowing about this service: Return a lost, locked iPhone, click here --> https://support.apple.com/HT211231

Jun 6, 2021 7:55 AM in response to _rael_

Set up Find My on your iPhone, Mac, and other devices - https://support.apple.com/HT210400


Click on this link for general information about what to do "If your iPhone, iPad, or iPod touch is lost or stolen" --> https://support.apple.com/HT201472

- The Find My service is the only recovery feature Apple offers. It MUST be set up before the device is lost. If you did not do that it is too late to do it now and there is no other feature Apple offers that can help you find it.


Click on this link to read how to "Use the Find My app to locate a lost or stolen device" --> https://support.apple.com/HT210515

Apple device

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.