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Your original payment method has been refunded for this purchase. Please what does this mean ? Cause I didn't get my money back ?

Your original payment method has been refunded for this purchase. Please what does it mean? Cause I didn't get my money back.

iPhone 11 Pro, iOS 14

Posted on Jun 10, 2021 7:19 AM

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Question marked as Top-ranking reply

Posted on Jun 10, 2021 9:10 AM

It means if you paid by a credit card, your credit card will be refunded; if you paid by your Apple Account balance, the money will be returned to that, etc.


After you request a refund you'll receive a status update by email within 48 hours. If your request is granted, the money is returned to the payment method you used. The time it takes for the money to appear on your account or statement depends on the payment method:


- Store credit (e.g., Apple ID balance): 48 hours

- Mobile phone billing (payment through your phone service carrier): Up to 60 days

- Other payment methods (e.g., credit/debit card): Up to 30 days for it to appear on a statement.


You can also sign into https://reportaproblem.apple.com to check if the status of your item is "Refunded".


From: 'How long refunds from the App Store or other Apple services take' --> https://support.apple.com/HT210904


If you need to contact Apple about this, click on this link --> https://support.apple.com/choose-country-region/media-services and choose a path that gets assistance from iTunes Store staff.


1 reply
Question marked as Top-ranking reply

Jun 10, 2021 9:10 AM in response to Dinmah

It means if you paid by a credit card, your credit card will be refunded; if you paid by your Apple Account balance, the money will be returned to that, etc.


After you request a refund you'll receive a status update by email within 48 hours. If your request is granted, the money is returned to the payment method you used. The time it takes for the money to appear on your account or statement depends on the payment method:


- Store credit (e.g., Apple ID balance): 48 hours

- Mobile phone billing (payment through your phone service carrier): Up to 60 days

- Other payment methods (e.g., credit/debit card): Up to 30 days for it to appear on a statement.


You can also sign into https://reportaproblem.apple.com to check if the status of your item is "Refunded".


From: 'How long refunds from the App Store or other Apple services take' --> https://support.apple.com/HT210904


If you need to contact Apple about this, click on this link --> https://support.apple.com/choose-country-region/media-services and choose a path that gets assistance from iTunes Store staff.


Your original payment method has been refunded for this purchase. Please what does this mean ? Cause I didn't get my money back ?

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