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Set up new HPEnvy 6000 series printer wirelessly. Tried to print for first time. Message is 'looking for printer'. Have disconnected/reconnected power & router, deleted and readded printer & reset printer. Looking for printer message still there.
MacBook, OS X 10.11
Hi,
The profile information says MacBook and OS X 10.11 (El Capitan). Is that correct?
The HP Envy 6000 All-in-One Printer series is mentioned in About AirPrint - Apple Support. This means that your printer should work without drivers if it is on the same network (Wi-Fi router) as the computer.
Can you confirm that the printer has successfully connected to the Wi-Fi router? Normally, the easiest way is to use WPS for the setup (if applicable).
Connect an AirPrint printer to a Wi-Fi network - Apple Support
http://h10032.www1.hp.com/ctg/Manual/c06584210.pdf
If necessary, you could use an iPhone/iPad to test whether the printer appears as an available AirPrint printer. If so, is it possible to print from the iPhone/iPad?
Reset the Mac printing system to solve a problem - Apple Support
Add a printer on Mac - Apple Support
It may not be a bad idea to repeat the power cycling in this order: Power off the router, printer, computer, and all other devices. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the computer. Finally, power on all other devices.
Hi,
The profile information says MacBook and OS X 10.11 (El Capitan). Is that correct?
The HP Envy 6000 All-in-One Printer series is mentioned in About AirPrint - Apple Support. This means that your printer should work without drivers if it is on the same network (Wi-Fi router) as the computer.
Can you confirm that the printer has successfully connected to the Wi-Fi router? Normally, the easiest way is to use WPS for the setup (if applicable).
Connect an AirPrint printer to a Wi-Fi network - Apple Support
http://h10032.www1.hp.com/ctg/Manual/c06584210.pdf
If necessary, you could use an iPhone/iPad to test whether the printer appears as an available AirPrint printer. If so, is it possible to print from the iPhone/iPad?
Reset the Mac printing system to solve a problem - Apple Support
Add a printer on Mac - Apple Support
It may not be a bad idea to repeat the power cycling in this order: Power off the router, printer, computer, and all other devices. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the computer. Finally, power on all other devices.
Macbook won't connect to printer
